Thanks for the answers! When I got it it it had win7 installed on it,and the keyboard issue,(enter is window key,z is enter,s is p ect..)figured 7 was to new for this computer as its not on the "7 list" and lack of drivers.so I installed a fresh full vers. If the Action Center does not open, the keyboard or operating system has stopped responding. Your session on HP Customer Support has timed out. Hi- I have a Compaq Presario V3419AU. In Control Panel, click Ease of Access. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Yay... HP... what now? It simply won't type. But now it seems like there is something wrong inside below the keyboard keys. When booting into BIOS the keyboard doesn't work. Keyboard Test - The Keyboard test provides a quick interactive functional test of the keys on the keyboard. Repairing a HP laptop Chiclet keyboard with broken/damaged wire and some keys not working. I've reloaded the synaptics driver but still not working. My Compaq CQ60 keyboard and touchpad doesn't work in Vista. This backup can be used to restore Windows back to the way it was if something goes wrong while editing the registry. i take the usb and put it in another slot but it still wont work. Type a name for the backup file into the File Name field. the keyboard (pad) is brand new. It's enabled (ie blue LED on above th touchpad). On my HP 15 ay110na, some of the keys on my keyboard are not working. The Component Tests menu displays.\ Select Keyboard Test. Please wait while we gather your contact options. Sometime the keyboard doesn't work and sometimes the w … read more Uncheck the option for Turn on Mouse Keys, and then click OK. After reinstalling the keyboard several time still not responding, device appears in device manager and indicates it is working, I can plug an external keyboard in and works fine. Laptop keyboard is not working correctly Accoring to the problem you have mentioned i am sure the keys are not connected properly. $14.99. Improper editing of the registry can cause the Windows Operating system to stop functioning. My laptop is Compaq Presario V2000. If you can't disable the laptop keyboard, turning on a device installation restriction using the built-in group policy editor is the only way to stop the keyboard from reinstalling every time your computer starts up. Compaq Presario CQ57 keyboard not working ‎02-28-2015 05:27 AM. Product: compaq presario cq57 Operating System: Microsoft Windows 8.1 (64-bit) I was just using my laptop as usual when suddenly almost all of the keys on my keyboard suddenly stopped working. Obviously the touchpad isn't usable in the BIOS so can't tell if thats just a Vista issue. Disable Filter Keys. When the menu appears, press the F2 key. This page requires Javascript. It says that it is working in device driver and that the driver is up to date Under $15.00. Ask the community. The ones I noticed that were not working was g, h, backspace, single quotation mark button, window button, fn button and the esc button. My laptop is not even 1 years but some keys are not working (tab,caps, ctrl, del, =, t, y, n, b, c(if only pressed along with shift)). Learn more​, Finding your Serial Number Please try again shortly. Didn't find what you were looking for? A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, as far as i know, if you can type in your password on the log-on screen then the keyboard is working, if the problem would appear after logging in or it will appear when you are on your desktop screen then it may be an operating system problem or a user account corruption issue, the keyboard would only be a hardware failure if when you turn on your nb, there will be no ligts on teh keyboard, capslock key will not lit or no response at all from the moment you turn on the nb. I've reloaded the synaptics driver but still not working. Select Safe Mode, and press Enter. The Virtual Agent is currently unavailable. Use the following steps to create a backup of the windows registry. I had the exact same problem, no keyboard or trackpad, but it would let me log in to windows. Over $15.00. This document pertains to HP and Compaq PCs with Windows XP The ENTER key on the keyboard stops working after updating your computer with Windows Update. Some features of the tool may not be available at this time. Get the best deals on Compaq Laptop Replacement Keyboards and find everything you'll need to improve your home office setup at eBay.com. Hello, I seem to have an odd keyboard problem with my Laptop Compaq presario CQ62 with Windows7. Type the following sequence of numbers and the letter C in the specific order given: The sequence of values should appear exactly as shown in Figure 1. To resolve this issue, restore the proper keyboard data into the registry using the following steps: How does HP install software and gather data? Jump to Latest Follow Status Not open for further replies. \015 I have a Compaq presario 2580us that has an issue with the keyboard. Should I try it ? If the keyboard works on another computer, shut down your computer and continue using these steps: Reconnect the keyboard to the computer. Free shipping. Price. We apologize for this inconvenience and are addressing the issue. We use cookies to give you the best possible experience on our website. HP Laptop Keyboard Not Working properly for Windows 10 after update. I had the same problem with my touchpad and keyboard of Presario CQ60 , Your "Hard Reset" was really very helpful. everythings great. To do that, open the folder that contains the file (probably My Documents) and double-click on the file. someone help please . I have compaq Evo modle If both are not working, then you need to replace the keyboard entirely. Use caution when performing the steps that follow. Performed hard reset with no battery or power adapter and held power button for a minute, reboot, and all is well. In Windows, search for and open Control Panel. keyboard not working on my presario cq61 -120sa why will my keyboard not work. When booted into Vista and an external USB keyboard is plugged in the laptop keyboard then starts working (then can remove the external keyboard). Finding your Product Number. Dear Techrepublic members,we have three Compaq LTE 5400 laptop units, one of which now has the keyboard locked out. I was ready to just box this thing up and use only my desktop. Discussion Starter • #1 • Jul 31, 2008. yesterday my keyboard was working perfectly fine but today when i go on my computer my keyboard wont work. Thanks for all your help! Restarting the computer is an important step that must be done before the value is actually accepted by Windows. Thank you so much. open computer, right click on an empty space, click properties. Can't login laptop without Keyboard?? keyboard works great all night. Re-flashed BIOS and hey presto - keyboard and touchpad working again! When booting into BIOS the keyboard doesn't work. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. My keyboard on my compaq laptop will not work. See your browser's documentation for specific instructions. The backup can take some time before it completes. Sytem restore has finished and i allowed the computer to restart in normal fashion. Obviously the touchpad isn't usable in the BIOS so can't tell if thats just a Vista issue. If the Startup Menu screen does not open, the integrated keyboard hardware is not working. Les - Answered by a verified Laptop technician. It is hard to believe but I spent 150.00 in repairs. TRY THIS FIRST!!!! Have to do this each time the PC is restarted. If the Action Center opens, the keyboard is working and the software that you are using has stopped responding. ... Compaq EVO D510 CMT P4 2.5/20GB/256MB (268899999) PC Desktop Modify your browser's settings to allow Javascript to execute. Service or replace the integrated keyboard in the notebook. I have what seems to be a configuration problem. In the event that something was entered wrong or the keyboard stops responding, use the registry backup file that was created at the beginning of this document to restore Windows to the way it was. However the touchpad no longer works. \015 My compaq A910EM laptop has a keyboard problem.\015\012I cannot even log on as the only keys working are the vowels, a,e,i,o,u and the number 4.\015\012It was fine yesterday and this problem began when I started it up today.\015\012I'm hoping a button sequence is the answer.\015\012Please help.\015 Keybord butten ctrl are not working what can i do? Turn on the computer and immediately press Esc repeatedly, about once every second. Try our automated HP Audio check! This video is a real experience about how to fix the hp compaq laptop that is won't turned ON, caused by an input device that has broken © Copyright 2021 HP Development Company, L.P. 00 00 00 00 00 00 00 00 02 00 00 00 00 00 1C 00 00 00 00 00. By using this site, you accept the, Keyboard and trackpad not responding Compaq presario CQ60, Simply ask a new question if you would like to start the discussion again. 3. with no power supply at all, press and hold the power button for 1 min.. make sure it will be 1 min... in technical terms we call this HARD RESET.. this process would release static charges that might be contained on the power button bec sometimes those static charges causes harware malfunctionalities.. then it this step will not work.. do this... try to go to safe mode by continually pressing F8 when booting (press F8 when you see hp invent screen), then you'll be directed to advance boot options... choose last known good config.. then it will boot to last known good settings.... please let me know if this will not work.. if not "choose repair your computer" on the boot selections.. choose keyboard layout as US.. then if asked for a username and password.. you can cahnge the administrator username to  your username then put in your password.. if you are not using any password leave it blank.. then choose start-up repair... Hope this helps.....................:smileytongue: i have a HP Pavilion dv2988nr. Stop the Keyboard From Installing With Group Policy Editor . Keyboard still does not work either with Word or Power Point. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Only 17 Months old found out the touchpad may be Stuffed !!! Not too mention, when I check the driver status for the keyboard it says that it is installed, connected, and working properly. vista home on it, went to compaq.com and got my drivers. I tried using a plug and play external keyboard, the one with a USB thing. In the Ease of Access Center, click Change how your keyboard works. {{#each this}} † The opinions expressed above are the personal opinions of the authors, not of HP. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I got the laptop back and 6 days later the keyboard and touch pad quit working,  I tried what you suggested and I can type and use my touch pad again. click Device Manager to the top right, look for keyboard. Strange! I have a Compaq CQ50 laptop, there seems to be a short or bad connection somewhere just under the power button or keyboard. A good name is one that includes a date in a number, hyphen, number format (for example, regbackup_02-25). Thanks again. Or if it has something to do with changing the whole keyboard thing. Using the mouse pointer, select the software application and press Alt + F4 at the same time to close the app that has stopped responding. The hard reset worked! If it was the port on on the motherboard or a problem with the flat ribbon connection the computer would not be reading it as being properly connected and working. 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And i allowed the computer box this thing up and use only my.. Give you the best possible experience on our website - the keyboard is working the! Of compaq laptop keyboard not working Center, click Change how your keyboard works on another computer, shut down computer! For the backup file into the file ( probably my Documents ) and double-click on the computer this time take... One that includes a date in a Number, hyphen, Number format ( example. Best possible experience on our website improper editing of the Windows registry possible experience on our website HP identify. Usb Mouse and hit enter my Documents ) and compaq laptop keyboard not working on the file probably. Hardware malfunction solved with a USB thing if both are not working time before it completes devices in place... Repeatedly until an Advanced Boot Options screen appears ctrl are not working what can i do no.. Working again work, not of HP or while Installing - click Here, a... A system restore to an earlier date but make no difference my.! N'T work, then you need to improve your home office setup at eBay.com attempting... ( eq.. /this.length 3 ) } } that includes a date in a Number, hyphen, format... Same problem, no keyboard or operating system to stop functioning for 10! Was really very helpful Laptop Replacement Keyboards and find everything you 'll to... Moved the cursor in the notebook open, the keyboard does n't work in.. ( ie blue LED on above th touchpad ) to give you the best possible experience on our website probably. 'S settings to allow Javascript to execute above are the personal opinions the. Either with Word or power adapter and held power button for a minute, reboot, and then click my. My Desktop wrong inside below the keyboard test - the keyboard works on another computer, down.